Receiving parcels
Write the address accurately in Korean: include the road-name address and the building and unit numbers. Couriers may struggle to find an address written in English.
Recipient name and mobile number: couriers contact you by text or phone, so use a Korean number.
If you are out: parcels are often left at the door, with the building security office, or in an unmanned parcel locker. If you prefer a place, write it in the delivery request when ordering.
You can track a delivery with the tracking (waybill) number on the courier’s website or app.
Sending parcels
1. Convenience-store delivery: drop it off at the parcel machine or the counter of a nearby convenience store. Just bring the packed box — this is the easiest option.
2. Home pickup: book on the courier’s app and a driver will come to collect it from your home.
3. Post office parcel: take it to a post office and the staff will help you. The price depends on weight and size.
Sending overseas
Many people use the post office’s international mail (such as EMS) to send things to family. Items that cannot be sent (batteries, liquids, some foods, and so on) differ by country, so check before sending. Write the contents and their value accurately on the customs declaration so the parcel clears customs smoothly in the destination country.
Watch out for parcel scams
Text messages that say "your parcel could not be delivered because of a wrong address" and ask you to tap a link are almost always scams. Do not tap the link — check directly in the courier’s official app. If you suspect you have been scammed, report it to the police on 112.